VALI is an autonomous AI assistant that handles customer inquiries, schedules appointments, processes requests, and manages tasks around the clock—so your team can focus on what matters most.
Deploy in days, not months
Support teams are drowning in requests, customers are frustrated with wait times, and costs keep rising.
Two-thirds of customers say valuing their time is the most important thing a company can do.
Average cost of a single human-handled customer service interaction, adding up to millions annually.
More than half of customer inquiries are repetitive questions that waste valuable agent time.
Nearly half of customer inquiries come outside business hours when no one is available to help.
There's a better way. Meet VALI—your autonomous virtual assistant.
See How VALI Solves This →Imagine every inquiry answered in seconds, every appointment scheduled automatically, every request processed without delay—all while reducing costs by 70%.
Six autonomous assistance engines working 24/7 while your team focuses on complex cases.
Instant, intelligent responses 24/7
Handles inquiries across chat, email, voice, and social media with human-like understanding and consistent quality.
Automated booking and calendar management
Books, reschedules, and manages appointments across your team's calendars with intelligent conflict resolution.
Instant access to your entire knowledge base
Searches documents, FAQs, policies, and procedures to provide accurate answers with source citations.
End-to-end request processing
Processes orders, updates accounts, submits forms, and completes multi-step workflows automatically.
Support customers in any language
Real-time translation and native-quality responses in 47+ languages with cultural awareness.
Seamless handoff to humans when needed
Detects complex issues, sentiment changes, and VIP customers to route to the right agent with full context.
Drag the sliders or enter values to see your potential annual impact with VALI.
VALI automates 70% of support interactions, dramatically reducing per-ticket costs.
From minutes to seconds. Instant responses 24/7 across all channels.
Faster resolution and 24/7 availability consistently improve CSAT scores.
Handle unlimited concurrent conversations without adding headcount.
VALI is pre-trained on industry-specific knowledge, delivering relevant assistance from day one.
VALI understands financial regulations, banking products, and security requirements. Provide instant support while maintaining compliance.
Balance checks, transaction history, statement requests, card services
Card blocking, suspicious activity alerts, password resets, 2FA support
Loan status, document uploads, application guidance, pre-qualification
VALI handles patient inquiries with HIPAA compliance, appointment scheduling, and care coordination support.
Book, reschedule, cancel appointments with automatic reminders
Refill requests, pharmacy transfers, medication reminders
VALI qualifies leads, schedules viewings, answers property questions, and manages tenant requests 24/7.
Availability, pricing, features, virtual tour scheduling
Submit, track, and update maintenance tickets automatically
VALI handles billing inquiries, plan changes, technical support, and account management at scale.
Upgrades, downgrades, add-ons, usage inquiries, roaming
Troubleshooting, device setup, network issues, outage updates
VALI assists shoppers with product questions, order tracking, returns, and personalized recommendations.
Tracking, modifications, cancellations, delivery updates
Initiate returns, print labels, process exchanges, refund status
VALI manages bookings, itinerary changes, travel disruptions, and concierge requests around the clock.
Reservations, modifications, cancellations, upgrades
Local recommendations, restaurant reservations, activity booking
VALI handles billing inquiries, service requests, outage reporting, and energy efficiency assistance.
Bill explanations, payment arrangements, usage analysis
Report outages, get status updates, estimated restoration times
Don't see your industry? VALI adapts to any vertical with custom training.
Discuss Your Industry →VALI starts handling inquiries within days, with full autonomy achieved in weeks.
We configure VALI with your brand voice, knowledge base, business rules, and channel preferences.
VALI connects to your CRM, helpdesk, knowledge base, and communication channels. Learns from historical conversations.
VALI handles live conversations with human oversight. Your team reviews responses while VALI learns from feedback.
VALI operates 24/7 autonomously—handling inquiries, scheduling appointments, processing requests, and escalating when needed.
VALI can start handling basic inquiries within 3-5 days. Full autonomous operation with complex workflows typically takes 2-3 weeks.
No. VALI handles routine inquiries (70%+), freeing your team to focus on complex cases, relationship building, and high-value interactions.
VALI uses sentiment analysis, complexity detection, and custom rules to identify when human intervention is needed, providing full context to agents.
VALI works across web chat, mobile apps, WhatsApp, Facebook Messenger, SMS, email, voice, and can integrate with any channel via API.
VALI ingests your knowledge base, FAQs, past conversations, and documentation. It continuously learns from agent corrections and feedback.
VALI uses enterprise-grade encryption, offers data residency options, and is compliant with GDPR, HIPAA, PCI-DSS, and SOC 2 Type II.
Yes. VALI integrates with 150+ platforms including Salesforce, Zendesk, Freshdesk, HubSpot, Intercom, and most CRM/helpdesk systems.
Clients typically see 70% cost reduction, 95% faster response times, and 23% improvement in CSAT. Most achieve positive ROI within 60 days.
See how VALI can transform your customer experience and reduce support costs by 70%.