Our Security Commitment
AIMatric is built on a foundation of security-first principles. We understand that our customers trust us with their most sensitive data, and we take that responsibility seriously.
Defense in Depth
We employ multiple layers of security controls across our infrastructure, applications, and processes. This defense-in-depth approach ensures that no single point of failure can compromise your data.
Confidentiality
Your data is accessible only to authorized parties
Integrity
Data remains accurate and unaltered
Availability
Services are reliable and accessible
Compliance
Meeting regulatory requirements
Infrastructure Security
AIMatric's infrastructure is hosted on enterprise-grade cloud platforms with industry-leading security practices.
βοΈ Cloud Providers
- Amazon Web Services (AWS) - Primary infrastructure
- Google Cloud Platform - AI/ML processing
- Multi-region deployment for redundancy
π Data Residency
- EU data center options (Frankfurt, Ireland)
- US data centers (Virginia, Oregon)
- APAC options available for enterprise
- Customer-selectable data location
π§ Infrastructure as Code
- Terraform for infrastructure management
- Version-controlled configurations
- Automated security scanning
- Immutable infrastructure patterns
π³ Container Security
- Kubernetes for container orchestration
- Container image scanning
- Runtime security monitoring
- Network policies and isolation
Data Encryption
All data is encrypted both in transit and at rest using industry-standard encryption protocols.
| Data State | Encryption Method | Key Management |
|---|---|---|
| Data in Transit | TLS 1.3 (minimum TLS 1.2) |
Automatic certificate rotation |
| Data at Rest | AES-256-GCM |
AWS KMS / Google Cloud KMS |
| Database | AES-256 Transparent Data Encryption |
Customer-managed keys available |
| Backups | AES-256 encrypted snapshots |
Separate backup encryption keys |
| API Communications | TLS 1.3 with perfect forward secrecy |
Short-lived session keys |
Access Control
We implement strict access controls following the principle of least privilege to ensure only authorized personnel can access systems and data.
Multi-Factor Authentication
Required for all employee and administrative access
Role-Based Access
Granular permissions based on job function
SSO Integration
SAML 2.0 and OIDC support for enterprise
Session Management
Automatic timeout and session controls
Access Reviews
Quarterly access certification reviews
Just-in-Time Access
Temporary elevated access with approval
Customer Access Controls
AIMatric provides robust access control features for your organization:
- Team and role management with customizable permissions
- API key management with scoped access
- Audit logs for all user activities
- IP allowlisting for API access
- SSO/SAML integration for enterprise accounts
Network Security
Our network architecture is designed with multiple layers of protection to defend against external and internal threats.
Protection against OWASP Top 10 and common attack vectors
AWS Shield and CloudFlare protection against volumetric attacks
VPC isolation with private subnets for sensitive workloads
Strict ingress/egress controls with security groups
Network-based IDS/IPS monitoring for threats
VPN and AWS PrivateLink options for enterprise
Monitoring & Logging
Comprehensive monitoring and logging enables us to detect, investigate, and respond to security events quickly.
π Security Monitoring
- 24/7 Security Operations Center
- Real-time threat detection
- Anomaly detection with ML
- Automated alerting
π Audit Logging
- All API access logged
- User activity tracking
- Administrative actions recorded
- Immutable log storage
π SIEM Integration
- Centralized log aggregation
- Correlation and analysis
- Threat intelligence feeds
- Custom detection rules
Incident Response
We maintain a comprehensive incident response program to quickly identify, contain, and remediate security incidents.
Detection & Identification
Automated monitoring systems and security analysts identify potential security incidents. Initial triage determines severity and scope.
Containment
Immediate actions to limit the impact and prevent further damage. Affected systems are isolated while preserving forensic evidence.
Eradication & Recovery
Root cause analysis and removal of threats. Systems are restored from clean backups and validated before returning to service.
Post-Incident Review
Lessons learned documentation, process improvements, and customer communication. Updates to security controls as needed.
Customer Notification
In the event of a security incident affecting customer data, we notify affected customers within 72 hours as required by GDPR and our Data Processing Agreement. Critical incidents are escalated immediately.
Vulnerability Management
Our proactive vulnerability management program identifies and remediates security weaknesses before they can be exploited.
π Continuous Scanning
- Daily automated vulnerability scans
- Container image scanning in CI/CD
- Dependency vulnerability checking
- Cloud configuration auditing
π― Penetration Testing
- Annual third-party penetration tests
- Quarterly internal security assessments
- Red team exercises
- Application security testing
π Bug Bounty Program
- Public bug bounty via HackerOne
- Rewards for responsible disclosure
- Scope includes web apps and APIs
- Hall of fame recognition
β‘ Patch Management
- Critical patches within 24-48 hours
- High severity within 7 days
- Regular patching cycles
- Automated deployment pipelines
Personnel Security
Our employees are our first line of defense. We invest in thorough vetting, training, and awareness programs.
Background Checks
Comprehensive screening for all employees with data access
Security Training
Mandatory annual security awareness training
Phishing Simulations
Regular simulated phishing exercises
NDAs
Confidentiality agreements for all personnel
Offboarding
Immediate access revocation upon termination
Secure Development
Developer security training (OWASP, secure coding)
Physical Security
Our cloud providers maintain world-class physical security at their data centers. AIMatric offices also follow strict physical security protocols.
Business Continuity & Disaster Recovery
We maintain comprehensive business continuity and disaster recovery plans to ensure service availability even during unexpected events.
πΎ Data Backup
Automated daily backups with point-in-time recovery capability
30-Day Retentionπ Geographic Redundancy
Multi-region deployment with automatic failover
3+ Availability Zonesβ±οΈ Recovery Time Objective
Maximum acceptable downtime for critical systems
RTO: 4 Hoursπ Recovery Point Objective
Maximum acceptable data loss in disaster scenario
RPO: 1 HourRegulatory Compliance
AIMatric is committed to meeting regulatory requirements across multiple jurisdictions and industries.
GDPR
EU Data Protection
CCPA/CPRA
California Privacy
UK GDPR
UK Data Protection
LGPD
Brazil Data Protection
HIPAA
Healthcare (BAA Available)
PCI DSS
Payment Card Security
SOX
Financial Controls
AI Act
EU AI Regulation Ready
Security Reporting
We believe in transparency and responsible disclosure. If you discover a security vulnerability, we want to hear from you.
π Report a Vulnerability
If you've discovered a security vulnerability in AIMatric's systems, please report it responsibly. We appreciate your help in keeping our platform secure and will acknowledge your contribution.
Report via EmailResponsible Disclosure Guidelines
- Provide detailed information about the vulnerability
- Give us reasonable time to investigate and fix the issue
- Do not access, modify, or delete data belonging to others
- Do not perform denial-of-service attacks
- Do not publicly disclose until we've addressed the issue